1.1. These terms and conditions (“Terms and Conditions”) apply to the usage of games accessible through Bitcasino.io.
1.2. These Terms and Conditions come into force as soon as you complete the registration process, which includes checking the box accepting these Terms and Conditions and successfully creating an account. By using any part of the Website following account creation, you agree to these Terms and Conditions applying to the use of the Website.
1.3. You must read these Terms and Conditions carefully in their entirety before creating an account. If you do not agree with any provision of these Terms and Conditions, you must not create an account or continue to use the Website.
1.4. We are entitled to make amendments to these Terms and Conditions at any time and without advanced notice. If we make such amendments, we may take appropriate steps to bring such changes to your attention (such as by email or placing a notice on a prominent position on the Website, together with the amended terms and conditions) but it shall be your sole responsibility to check for any amendments, updates and/or modifications. Your continued use of Bitcasino.io services and Website after any such amendment to the Terms and Conditions will be deemed as your acceptance and agreement to be bound by such amendments, updates and/or modifications.
1.5. These Terms and Conditions may be published in several languages for informational purposes and ease of access by players. The English version is the only legal basis of the relationship between you and us and in the case of any discrepancy with respect to a translation of any kind, the English version of these Terms and Conditions shall prevail.
2. Binding Declarations
2.1.1. You are over (a) 18 and (b) such other legal age or age of majority as determined by any laws which are applicable to you, whichever age is greater;
2.1.2. You have full capacity to enter into a legally binding agreement with us and you are not restricted by any form of limited legal capacity;
2.1.3. You participate in the Games strictly in your personal and non-professional capacity; and participate for recreational and entertainment purposes only;
2.1.4. You participate in the Games on your own behalf and not on the behalf of any other person;
2.1.5. All information that you provide to us during the term of validity of this agreement is true, complete, correct, and that you shall immediately notify us of any change of such information;
2.1.6. You are solely responsible for reporting and accounting for any taxes applicable to you under relevant laws for any winnings that you receive from us;
2.1.7. You understand that by using our services you take the risk of losing money deposited into your Member Account and accept that you are fully and solely responsible for any such loss;
2.1.8. You are permitted in the jurisdiction in which you are located to use online casino services;
2.1.9. You will not use our services while located in any jurisdiction that prohibits the placing and/or accepting of bets online (incl. denominated in cryptocurrency), and/or playing casino and/or live games including for and/or with crypto;
2.1.10. In relation to deposits and withdrawals of funds into and from your Member Account, you shall only use crypto and/or any Fiat currency that is valid and lawfully belongs to you;
2.1.11. You accept and acknowledge that the value of cryptocurrency can change dramatically depending on the market value;
2.1.12. The computer software, the computer graphics, the Websites and the user interface that we make available to you is owned by Bitcasino.io or its associates and is protected by copyright laws. You may only use the software for your own personal, recreational uses in accordance with all rules, terms and conditions we have established and in accordance with all applicable laws, rules and regulations;
2.1.13. You understand that crypto is not considered a legal currency or tender and as such on the Website they are treated as virtual funds with no intrinsic value.
2.1.14. You affirm that you are not an officer, director, employee, consultant or agent of Bitcasino.io or working for any company related to Bitcasino.io, or a relative or spouse of any of the foregoing;
2.1.15. You are not diagnosed or classified as a compulsive or problem gambler. We are not accountable if such problem gambling arises whilst using our services, but will endeavour to inform of relevant assistance available. We reserve the right to implement cool off periods if we believe such actions will be of benefit.
2.1.16. You are not politically exposed person or a family member of a politically exposed person;
2.1.17. You have only one account with us and agree to not to open any more accounts with us;
2.1.18. You accept and acknowledge that we reserve the right to detect and prevent the use of prohibited techniques, including but not limited to fraudulent transaction detection, automated registration and signup, gameplay and screen capture techniques. These steps may include, but are not limited to, examination of Players device properties, detection of geo-location and IP masking, transactions and blockchain analysis;
2.1.19. You accept our right to terminate and/or change any games or events being offered on the Website, and to refuse and/or limit bets.
3. Your Member Account
3.1. In order for you to be able to place bets on our websites, you must first personally register an account with us (“Member Account”).
3.2. We do not wish to and shall not accept registration from persons resident in jurisdictions that prohibit you from participating in online gambling, gaming, and/or games of skill, for and/or with cryptocurrencies. By registering an account with us you confirm that you’re not using any third party software to access our sites from jurisdictions that are prohibited, please refer to section 3.3 for the jurisdictions that are prohibited.
3.3. You are aware that the right to access and use the website and any products there offered, may be considered illegal in certain countries. We are not able to verify the legality of service in each and every jurisdiction, consequently, you are responsible in determining whether your accessing and using our website is compliant with the applicable laws in your country and you warrant to us that gambling is not illegal in the territory where you reside. For various legal or commercial reasons, we do not permit accounts to be opened or used by customers resident in certain jurisdictions, including Afghanistan, Australia, Belgium, Estonia, France, Germany, Iran, Iraq, Malta, Myanmar, Netherlands, North Korea, Syria, Trinidad and Tobago, United Kingdom, United States of America (and its dependencies, military bases and territories), Yemen or other restricted jurisdictions (“Restricted Jurisdiction”) as communicated by us from time to time. By using the Website you confirm you are not a resident in a Restricted Jurisdiction.
3.4. When attempting to open an account or using the Website, it is the responsibility of the player to verify whether gambling is legal in that particular jurisdiction. If you open or use the Website while residing in a Restricted Jurisdiction: your account may be closed by us immediately; any winnings and rewards will be confiscated and remaining balance returned (subject to reasonable charges), and any returns, winnings or rewards which you have gained or accrued will be forfeited by you and may be reclaimed by us; and you will return to us on demand any such funds which have been withdrawn.
3.5. You are allowed to have only one Member Account. If you attempt to open more than one Member Account, all of your accounts may be blocked, suspended or closed and any crypto amount credited to your account/s will be frozen.
3.6. If you notice that you have more than one registered Member Account you must notify us immediately. Failure to do so may lead to your Member Account being blocked.
3.7. You will inform us as soon as you become aware of any errors with respect to your account or any calculations with respect to any bet you have placed. We reserve the right to declare null and void any bets that are subject to such an error.
3.8. If you do not use your account that has deposited funds for 3 months, you will receive a notice from us. If you do not use your deposits after our notice within 1 month, we reserve the right to deduct monthly administrative costs from your deposit remaining on your account. The administrative cost may be up to 15% from your deposited funds remaining on your account. After 180 days we may remove the balance from your account to increase security on the funds. If this happens contact us at firstname.lastname@example.org to reopen your account.
3.9. We reserve the right to close player accounts that have been inactive for more than 12 months. In case your account has deposited funds after the 12-month inactive period, we reserve the right to use the remaining deposited funds for administrative costs for closing the account.
3.10. You must enter all mandatory information requested into the registration form, including a valid email address. If you do not enter a valid email address, we will be unable to help you recover any “forgotten passwords”. It is your sole responsibility to ensure that the information you provide is true, complete and correct.
3.11. We have the right to carry out “KYC” (Know Your Customer) verification procedures and access to your Member Account may be blocked or closed if we determine that you have supplied false or misleading information. We reserve the right to block / delay processing of withdrawal requests until requested copies of valid photographic identification, proof of address and/or credit/debit card are provided to our satisfaction (KYC).
3.12. As part of the registration process, you will have to choose a username and password for your login into the Website(s). You will have to choose a username which is not disruptive or offensive. It is your sole and exclusive responsibility to ensure that your login details are kept securely. You must not disclose your login details to anyone. We are not liable or responsible for any abuse or misuse of your Member Account by third parties due to your disclosure, whether intentional, accidental, active or passive, of your login details to any third party.
3.13. If you change your password, you will be unable to withdraw for 48 hours due to security reasons.
4. Closing of Member Accounts
4.1. If you wish to close your member account, you may do so at any time, by contacting customer support in written form via email. The effective closure of the Account will correspond to the termination of the Terms and Conditions. If the reason behind the closure of the Account is related to concerns about possible gambling addiction, you shall indicate this in writing when requesting the closure.
5. General Betting Rules
5.1. A bet can only be placed by a registered account holder.
5.2. A bet can only be placed over the internet.
5.3. You can only place a bet if you have sufficient funds in your account with Bitcasino.io.
5.4. The bet, once concluded, will be governed by the version of the Terms and Conditions valid and available on the Website at the time of the bet being accepted.
5.5. Any payout of a winning bet is credited to your account, consisting of the stake multiplied by the odds at which the bet was placed.
5.6. Bitcasino.io reserves the right to adjust a bet payout credited to a Bitcasino.io account if it is determined by Bitcasino.io in its sole discretion that such a payout has been credited due to an error.
5.7. A bet, which has been placed and accepted, cannot be amended, withdrawn or cancelled by you.
5.8. The list of all the bets, their status and details are available to you on the Website.
5.9. When you place a bet you acknowledge that you have read and understood in full all of these Terms and Conditions regarding the bet as stated on the Website.
5.10. Bitcasino.io manages your account, calculates the available funds, the pending funds, the betting funds as well as the amount of winnings. Unless proven otherwise, these amounts are considered as final and are deemed to be accurate.
5.11. You are fully responsible for the bets placed.
5.12. Winnings will be paid into your account after the final result is confirmed.
6. Miscarried and aborted games
6.1. The Company is not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to the game play. Refunds may be given solely at the discretion of Bitcasino management.
6.2. The Company shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with the website or its content; including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person’s misuse of the site or its content or any errors or omissions in content.
6.3. In the event of a Casino system malfunction all wagers are void.
7. Rewards and Promotions
7.1. Bitcasino.io reserves the right to cancel any promotion, reward or reward program (including, but not limited to deposit rewards, reload rewards and loyalty programs) with immediate effect if we believe the reward has been set up incorrectly, is being abused, has not been used within 30 days from receiving it on your account, and if said reward has been paid out, we reserve the right to decline any withdrawal request and to deduct such amount from your account. Whether or not a reward is deemed to be set up incorrectly or abused shall be determined solely by Bitcasino.io.
7.2. If you use a Deposit reward, no withdrawal of your original deposit will be accepted before you have reached the requirements stipulated under the terms and conditions of the Deposit reward.
7.3. Where any term of the offer or promotion is breached or there is any evidence of a series of bets placed by a customer or group of customers, which due to a deposit reward, enhanced payments, free bets, risk free bets or any other promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, Bitcasino.io reserves the right to reclaim the reward element of such offers and in their absolute discretion either settle bets at the correct odds, void the free bet reward and risk free bets or void any bet funded by the deposit reward. In addition, Bitcasino.io reserves the right to levy an administration charge on the customer up to the value of the deposit reward, free bet reward, risk free bet or additional payment to cover administrative costs. We further reserve the right to ask any customer to provide sufficient documentation for us to be satisfied in our absolute discretion as to the customer’s identity prior to us crediting any reward, free bet, risk free bet or offer to their account.
7.4. All Bitcasino.io offers are intended for recreational players and Bitcasino.io may in its sole discretion limit the eligibility of customers to participate in all or part of any promotion.
7.5. Bitcasino.io reserves the right to amend, cancel, reclaim or refuse any promotion at its own discretion.
7.6. Rewards can only be received once per person/account, family, household, address, e-mail address, IP addresses and environments where computers are shared (university, fraternity, school, public library, workplace, etc.). The Operator reserves the right to close your account and confiscate any existing funds if evidence of abuse/fraud is found.
7.7. You acknowledge and understand that separate terms and conditions exist with respect to promotions, rewards and special offers, and are in addition to these terms and conditions. These terms and conditions are set forth in the respective content page on this website, or have been made available to you personally, as the case may be. In the event of a conflict between the provisions of such promotions, rewards and special offers, and the provisions of these terms and conditions, the provisions of such promotions, rewards and special offers will prevail.
7.8. We may insist that you bet a certain amount of your own deposit before you can bet with any free/reward funds we credit to your account.
7.9. You accept that certain promotions may be subject to withdrawal restrictions and/or requirements which need to be met before funds credited under the promotion can be withdrawn. Such terms shall be duly published and made available as part of the promotion. If you opt to make a withdrawal before the applicable wagering requirements are fulfilled, we will deduct the whole reward amount as well as any winnings connected with the use of the reward amounts before approving any withdrawal.
8. Limitation of Liability
8.1. You enter the Website and participate in the Games at your own risk. The Websites and the Games are provided without any warranty whatsoever, whether expressed or implied.
8.2. Without prejudice to the generality of the preceding provision, we, our directors, employees, partners, service providers
8.2.1. Do not warrant that the software, Games and the Websites are fit for their purpose;
8.2.2. Do not warrant that the software, Games and the Websites are free from errors;
8.2.3. Do not warrant that the software, Games and the Websites will be accessible without interruptions
8.2.4. Shall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising in relation to your use of the Websites or your participation in the Games.
8.3. You understand and acknowledge that, if there is a malfunction in a Game or its interoperability, any bets made during such a malfunction shall be void. Funds obtained from a malfunctioning Game shall be considered void, as well as any subsequent game rounds with said funds, regardless of what Games are played using such funds.
8.4. You hereby agree to fully indemnify and hold harmless us, our directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to your use of the Website or participation in the Games.
8.5. To the extent permitted by law, our maximum liability arising out of or in connection with your use of the Websites, regardless of the cause of actions (whether in contract, tort, breach of warranty or otherwise), will not exceed €100.
9. Breaches, Penalties and Termination
9.1. If you breach any provision of these Terms and Conditions or we have a reasonable ground to suspect that you have breached them, we reserve the right to not open, to suspend, or to close your Member Account, or withhold payment of your winnings and apply such funds to any damages due by you.
10.1. If any provision of these Terms and Conditions is held to be illegal or unenforceable, such provision shall be severed from these Terms and Conditions and all other provisions shall remain in force unaffected by such severance.
11.1. No assignment of Your obligations hereunder is allowed. You may not assign your obligations under this Agreement, as well as any rights or obligations hereunder to any other person or entity.
12. Entire Agreement
12.1. These Terms and Conditions constitute the entire agreement between you and us with respect to the Websites and, save in the case of fraud, supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and us with respect to the Websites.